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Returns - Withdrawal

You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification, except in cases of personalized products or products made to measure for your wall.

The withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the requested goods.

To exercise the right of withdrawal, you must notify us:



FOR THE ATTENTION OF: MAHER DECO SL

Avenida Grecia, 2 Pol.Ind. Alhama (Next to PC Componentes)

30840 Alhama de Murcia - Murcia

email: devoluciones@ilmondodialex.net

Telephones: 911126749 / 628 57 17 97

Your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You must clearly indicate the order number, product code and description of each of the products you wish to return, along with your customer information (Name, Address and contact telephone number).

Consequences of withdrawal

In case of withdrawal on your part, we will refund all payments received from you, including delivery costs if they have been paid (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive type of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.

We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition comes first. You must return or hand over the goods to us directly, without any undue delay and, in any case, no later than 14 calendar days from the date on which you notify us of your decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired.

You must assume the direct cost of returning the goods, it is estimated that this cost amounts to approximately 5 euros maximum in the case of the Iberian Peninsula and 12 euros in the case of the Islands.

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal will not be applicable to contracts that refer to: .

The supply of goods made or printed according to the specifications of the consumer and user or clearly personalized.
The supply of goods that may deteriorate or expire quickly.




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